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Administration

Executive Staff & Senior Administration

Frank De Lucia

Executive Director/Chief Executive Officer

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Mr. De Lucia has a Bachelor of Science degree in Accounting from St. John’s University, and became a Certified Public Accountant in 1984. After working as an auditor for the City of New York and then a major bank, Mr. De Lucia spent 13 years in public accounting, performing audits and tax services. In 1986, he performed the first fiscal audit of Independent Living Association, Inc., and then joined the Agency as its Chief Financial Officer in 1992. He was also named Deputy Executive Director in May 2003. Mr. De Lucia specializes in Medicaid funding, not-for-profit accounting, financial projections and budgeting, as well as internal control policies and procedures. He wrote ILA’s manual of accounting policies and procedures, which has been lauded by auditors from the State of New York and independent auditing firms. Well-respected in the not-for-profit field, Mr. De Lucia now serves as Executive Director/Chief Executive Officer of ILA, embarking on the next chapter of his distinguished career at the Agency. 

Steven Bonici

Director of IT Services

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Mr. Bonici joined ILA in January 2006 as an IT Manager and was quickly promoted to IT Director. During his tenure with the agency, he has been committed to helping ILA quickly adopt new technology, while streamlining processes to improve productivity and better serve ILA’s Individuals.

Mr. Bonici began his career as a system administrator at a reinsurance company, where he was the sole creator of a Network and email system that helped to enhance communication between multiple offices. He later became a systems manager for a large retail company where he was instrumental in a Network redesign that connected three offices, a Point-of-Sale (POS) system, 70 outlet stores, and a warehouse.

In his spare time, Mr. Bonici, along with his wife and three children, perform a great deal of community service. During the holidays, they organize an annual toy drive in the name of Mr. Bonici’s brother in-law, a former New York City police officer whose life was taken while off-duty. The heartfelt event has been brightening the lives of children and families in need since 1995.

Dr. Sindiswa Akinbo

Director of Nursing

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Dr. Sindiswa Akinbo, RN, was appointed ILA’s Director of Nursing in September 2022. She brings a wealth of nursing experience to the Agency, as well as extensive knowledge of State and Federal regulations and Healthcare Effectiveness Data and Information Set (HEDIS) Operations, from prior roles working in the mental health and OPWDD space. 

As ILA’s Nursing Director, Dr. Akinbo works to ensure continuous compliance with the Standards of Nursing Practice developed by the American Nurses’ Association (ANA). She is a strong believer in the power of teamwork to enhance workflow and systems at the Agency. Dr. Akinbo works closely with ILA’s Psychiatry team, RNs, and Behavioral Intervention Specialists (BIS) to monitor Individuals’ care, to provide advocacy and medication management, and to identify any sources that can trigger certain behaviors.

Before joining ILA, Dr. Akinbo led a distinguished 10-year nursing career at Kingsboro Psychiatric Center, where she was promoted to Quality Management Specialist, Acting Supervisor of the Utilization Review Department, and Nurse Educator and Supervisor. She also held prominent nursing positions at NYC Health + Hospitals, Cornerstone of Medical Arts Center, Richmond University Medical Center, and served as Nursing Supervisor at the Cerebral Palsy Association of New York State. Dr. Akinbo holds a Bachelor of Science in Nursing (BSN) from Medgar Evers College, a Master of Science in Nursing (MSN) and Doctor of Nursing Practice (DNP) from Chamberlain University, and a Master in Business Administration (MBA) from DeVry University. Currently, she is studying to receive her Ph.D. in Theology at Holy Trinity Bible College and Theological Seminary.

Ava Morgan

Deputy Executive Director/Chief Operating Officer

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Ms. Morgan joined Independent Living Association, Inc. in 1993 with 15 years of dedicated service to the developmentally disabled under her belt. Ms. Morgan worked for voluntary and New York State service providers before becoming a standards compliance analyst for New York State, where she audited community programs and became an expert in regulations. Prior to her current role as Deputy Executive Director/Chief Operating Officer of ILA, Ms. Morgan held a range of leadership positions at the Agency, serving as Director of Quality Assurance, Director of Residential Services, and Director of Operations, which comprised the oversight of four departments, 32 programs, and more than 600 employees.

Theresa Shuping

Director of Quality Assurance

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Ms. Shuping joined ILA in February 1998 as a Qualified Intellectual Disabilities Professional (QIDP) at the Ocean Avenue, Butler Avenue, and Faber Street Residences. She soon transitioned to a Residence Supervisor at Faber Street where she worked for five years. 

After taking a maternity leave to have her second child, Ms. Shuping took on the role of Residential Generalist/Incident Management Specialist from 2004-2010, working in several ILA’s residences to fill Supervisor and Assistant Supervisor vacancies. In 2010, Ms. Shuping was promoted to Incident Management Coordinator. In addition to overseeing that department, she now serves as ILA’s Director of Quality Assurance following a promotion in 2021. In her newest role, Ms. Shuping continues to go above and beyond to ensure that Individuals receive the best possible care.

Before embarking on her 25-year career at ILA, Ms. Shuping worked as a Habilitation Specialist in an OPWDD-funded day program on Staten Island. She holds a Bachelor’s Degree in Psychology from the College of Staten Island.

Jonelle Best-Thomas

Assistant Director to the Director of Operations

Alex Kan

Chief Financial Officer

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As ILA’s Chief Financial Officer, Mr. Kan brings more than 30 years of experience in finance and accounting. A Certified Public Accountant, Mr. Kan worked as a Controller and Operations Manager in the fashion and medical supply fields before joining ILA as an Accounting Manager in 1998. Mr. Kan helped to oversee payroll, accounts payable/receivable, and other daily operations before being promoted to Controller two years later. 

While serving as Controller of ILA, Mr. Kan was responsible for preparing the Agency’s annual budget and financial statements while coordinating accounting operations across all programs and departments. He has been instrumental in enhancing ILA’s payroll and audit processes while preparing working papers and financial reports for external audits and internal reviews. Mr. Kan has also helped to implement ILA’s policies and procedures for fiscal affairs, ensuring compliance with state and federal regulations, which he continues to do in his current role as Chief Financial Officer. While leading ILA’s financial operations, Mr. Kan is applying his many years of accounting expertise and extensive knowledge of the Agency to successfully steer ILA into the future. 

Mr. Kan holds a Bachelor of Social Science in Public Administration from The Chinese University of Hong Kong and a Master of Business Administration from Baruch College.

Velma Bishop

Director of Vacancy Management

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Ms. Bishop’s 35-year career at ILA began in 1988 when she joined the Agency as an on-call direct care professional. She then became a permanent direct care professional and was later promoted to a psychologist assistant. 

After working as a Qualified Intellectual Disabilities Professional (QIDP), Ms. Bishop was promoted to the position of Residential Supervisor, overseeing dual sites while working on development for the Agency. Following a promotion to Quality Assurance Specialist, she led additional development projects while working to ensure the continued safety and well-being of ILA’s Individuals.

Ms. Bishop’s outstanding work in conjunction with OPWDD led to the development of many new residences at ILA over the years, an accomplishment she remains “deeply proud of.” In her newest role as Director of Vacancy Management, she continues to be instrumental to the growth of ILA, helping to expand the Agency’s reach in the New York City community. Ms. Bishop holds a BA in Psychology and an MA in Industrial Psychology/Human Behavior from Brooklyn College. She is currently working toward a Ph.D. in Philosophy, with a concentration in Disaster, Crisis & Intervention, from Walden University. 

Frank De Lucia

Executive Director/Chief Executive Officer

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Mr. De Lucia has a Bachelor of Science degree in Accounting from St. John’s University, and became a Certified Public Accountant in 1984. After working as an auditor for the City of New York and then a major bank, Mr. De Lucia spent 13 years in public accounting, performing audits and tax services. In 1986, he performed the first fiscal audit of Independent Living Association, Inc., and then joined the Agency as its Chief Financial Officer in 1992. He was also named Deputy Executive Director in May 2003. Mr. De Lucia specializes in Medicaid funding, not-for-profit accounting, financial projections and budgeting, as well as internal control policies and procedures. He wrote ILA’s manual of accounting policies and procedures, which has been lauded by auditors from the State of New York and independent auditing firms. Well-respected in the not-for-profit field, Mr. De Lucia now serves as Executive Director/Chief Executive Officer of ILA, embarking on the next chapter of his distinguished career at the Agency. 

Ava Morgan

Deputy Executive Director/Chief Operating Officer

READ MORE

Ms. Morgan joined Independent Living Association, Inc. in 1993 with 15 years of dedicated service to the developmentally disabled under her belt. Ms. Morgan worked for voluntary and New York State service providers before becoming a standards compliance analyst for New York State, where she audited community programs and became an expert in regulations. Prior to her current role as Deputy Executive Director/Chief Operating Officer of ILA, Ms. Morgan held a range of leadership positions at the Agency, serving as Director of Quality Assurance, Director of Residential Services, and Director of Operations, which comprised the oversight of four departments, 32 programs, and more than 600 employees.

Alex Kan

Chief Financial Officer

READ MORE

As ILA’s Chief Financial Officer, Mr. Kan brings more than 30 years of experience in finance and accounting. A Certified Public Accountant, Mr. Kan worked as a Controller and Operations Manager in the fashion and medical supply fields before joining ILA as an Accounting Manager in 1998. Mr. Kan helped to oversee payroll, accounts payable/receivable, and other daily operations before being promoted to Controller two years later. 

While serving as Controller of ILA, Mr. Kan was responsible for preparing the Agency’s annual budget and financial statements while coordinating accounting operations across all programs and departments. He has been instrumental in enhancing ILA’s payroll and audit processes while preparing working papers and financial reports for external audits and internal reviews. Mr. Kan has also helped to implement ILA’s policies and procedures for fiscal affairs, ensuring compliance with state and federal regulations, which he continues to do in his current role as Chief Financial Officer. While leading ILA’s financial operations, Mr. Kan is applying his many years of accounting expertise and extensive knowledge of the Agency to successfully steer ILA into the future. 

Mr. Kan holds a Bachelor of Social Science in Public Administration from The Chinese University of Hong Kong and a Master of Business Administration from Baruch College.

Steven Bonici

Director of IT Services

READ MORE

Mr. Bonici joined ILA in January 2006 as an IT Manager and was quickly promoted to IT Director. During his tenure with the agency, he has been committed to helping ILA quickly adopt new technology, while streamlining processes to improve productivity and better serve ILA’s Individuals.

Mr. Bonici began his career as a system administrator at a reinsurance company, where he was the sole creator of a Network and email system that helped to enhance communication between multiple offices. He later became a systems manager for a large retail company where he was instrumental in a Network redesign that connected three offices, a Point-of-Sale (POS) system, 70 outlet stores, and a warehouse.

In his spare time, Mr. Bonici, along with his wife and three children, perform a great deal of community service. During the holidays, they organize an annual toy drive in the name of Mr. Bonici’s brother in-law, a former New York City police officer whose life was taken while off-duty. The heartfelt event has been brightening the lives of children and families in need since 1995.

Theresa Shuping

Director of Quality Assurance

READ MORE

Ms. Shuping joined ILA in February 1998 as a Qualified Intellectual Disabilities Professional (QIDP) at the Ocean Avenue, Butler Avenue, and Faber Street Residences. She soon transitioned to a Residence Supervisor at Faber Street where she worked for five years. 

After taking a maternity leave to have her second child, Ms. Shuping took on the role of Residential Generalist/Incident Management Specialist from 2004-2010, working in several ILA’s residences to fill Supervisor and Assistant Supervisor vacancies. In 2010, Ms. Shuping was promoted to Incident Management Coordinator. In addition to overseeing that department, she now serves as ILA’s Director of Quality Assurance following a promotion in 2021. In her newest role, Ms. Shuping continues to go above and beyond to ensure that Individuals receive the best possible care.

Before embarking on her 25-year career at ILA, Ms. Shuping worked as a Habilitation Specialist in an OPWDD-funded day program on Staten Island. She holds a Bachelor’s Degree in Psychology from the College of Staten Island.

Velma Bishop

Director of Vacancy Management

READ MORE

Ms. Bishop’s 35-year career at ILA began in 1988 when she joined the Agency as an on-call direct care professional. She then became a permanent direct care professional and was later promoted to a psychologist assistant. 

After working as a Qualified Intellectual Disabilities Professional (QIDP), Ms. Bishop was promoted to the position of Residential Supervisor, overseeing dual sites while working on development for the Agency. Following a promotion to Quality Assurance Specialist, she led additional development projects while working to ensure the continued safety and well-being of ILA’s Individuals.

Ms. Bishop’s outstanding work in conjunction with OPWDD led to the development of many new residences at ILA over the years, an accomplishment she remains “deeply proud of.” In her newest role as Director of Vacancy Management, she continues to be instrumental to the growth of ILA, helping to expand the Agency’s reach in the New York City community. Ms. Bishop holds a BA in Psychology and an MA in Industrial Psychology/Human Behavior from Brooklyn College. She is currently working toward a Ph.D. in Philosophy, with a concentration in Disaster, Crisis & Intervention, from Walden University. 

Dr. Sindiswa Akinbo

Director of Nursing

READ MORE

Dr. Sindiswa Akinbo, RN, was appointed ILA’s Director of Nursing in September 2022. She brings a wealth of nursing experience to the Agency, as well as extensive knowledge of State and Federal regulations and Healthcare Effectiveness Data and Information Set (HEDIS) Operations, from prior roles working in the mental health and OPWDD space.

As ILA’s Nursing Director, Dr. Akinbo works to ensure continuous compliance with the Standards of Nursing Practice developed by the American Nurses’ Association (ANA). She is a strong believer in the power of teamwork to enhance workflow and systems at the Agency. Dr. Akinbo works closely with ILA’s Psychiatry team, RNs, and Behavioral Intervention Specialists (BIS) to monitor Individuals’ care, to provide advocacy and medication management, and to identify any sources that can trigger certain behaviors.

Before joining ILA, Dr. Akinbo led a distinguished 10-year nursing career at Kingsboro Psychiatric Center, where she was promoted to Quality Management Specialist, Acting Supervisor of the Utilization Review Department, and Nurse Educator and Supervisor. She also held prominent nursing positions at NYC Health + Hospitals, Cornerstone of Medical Arts Center, Richmond University Medical Center, and served as Nursing Supervisor at the Cerebral Palsy Association of New York State. Dr. Akinbo holds a Bachelor of Science in Nursing (BSN) from Medgar Evers College, a Master of Science in Nursing (MSN) and Doctor of Nursing Practice (DNP) from Chamberlain University, and a Master in Business Administration (MBA) from DeVry University. Currently, she is studying to receive her Ph.D. in Theology at Holy Trinity Bible College and Theological Seminary.

Jonelle Best-Thomas

Assistant Director to the Director of Operations

Board of Directors

Carlton T. Butler, Esq.

Board Chair, President, & Secretary

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Carlton Butler’s distinguished career spans more than 20 years of service in managerial and attorney positions. For six years, Mr. Butler served as Assistant Commissioner, Criminal Investigations in the Office of Tax Enforcement at the New York City Department of Finance. Prior to that position, he worked for the Department of Sanitation, Department of Consumer Affairs, the Board of Education, and the Brooklyn and Queens District Attorney Offices.

Most recently, he worked as Managing Attorney for the Consumer Complaints Prosecution Unit at the Taxi and Limousine Commission. After retiring in January 2016, Mr. Butler, a graduate of Columbia University Law School, is now pursuing a number of personal interests and activities in addition to his role on ILA’s Board of Directors – a position he has held since 2004.

Bob McKenna

Board Member

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Bob McKenna serves as Senior Vice President and Team Leader at Republic Bank on Long Island. With more than three decades of banking experience, Mr. McKenna specializes in commercial lending, building loan portfolios from the ground-up for a range of New York financial institutions. 

While serving as Senior Vice President, Relationship Manager at Astoria Bank, Mr. McKenna developed and introduced the Direct Purchase of Tax-Exempt Private Activity Bonds, resulting in the capability to provide lower cost financing for nonprofit organizations and qualified manufacturers. 

After his five-year tenure at Astoria Bank, Mr. McKenna then served as First Vice President, Commercial Loan Officer at Valley National Bank, where he managed commercial loan portfolios comprised of not-for-profit and commercial and industrial (C&I) borrowers across New York. Mr. McKenna was recognized within the NY C&I Group for his expertise in the not-for-profit segment, working with organizations that provide services to individuals with developmental disabilities, mental health challenges, and to young people in foster care. ILA was among the many nonprofits with whom Mr. McKenna worked, benefiting from his strong knowledge of OPWDD regulations and the field of developmental disabilities services. 

In his current role at Republic Bank, Mr. McKenna is successfully expanding the Philadelphia-based bank’s presence on Long Island, building a team to oversee C&I Lending while developing a vast commercial loan portfolio. He brings a similar drive to ILA, as he strives to help the Agency grow and continue its mission of enhancing the lives of Individuals with intellectual and developmental disabilities. Mr. McKenna holds a Bachelor of Business Administration, Finance, and a Master of Business Administration, Banking Finance & Investments from Hofstra University.

Lola Simpson, MS

Board Member

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Lola Simpson has led an esteemed career in the public and private sectors improving data management, conducting program evaluation, and administering contracts. In January 2015, she joined The Fund for NYC Health and Hospitals, and within five months successfully streamlined contracts and fiscal procedures for the Cure Violence Initiative (valued at $9M), served on the evaluation committee for uninsured populations, and improved procedures across 11 hospitals to recoup lost revenue from insurance denials for medically necessary procedures. She now works as Senior Director for OneCity Health Services, a subsidiary of NYC Health and Hospitals, where she oversees Operations, Purchasing, and Contracts.

Prior to joining Health + Hospitals and OneCity, Ms. Simpson was a Senior Associate for Metis Associates, a national research and evaluation firm, where she consulted with clients in government, nonprofit, and foundations, and applied solutions to common organizational, technical, and programmatic challenges. Ms. Simpson, a recipient of the LaGuardia Management Fellowship, holds a Masters of Science in Public Policy and Management from the New School University.

Rita Derman

Board Member

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Rita Derman came to the United States from Russia in 1979 with her husband. During her distinguished career as a Systems Analyst, she held a 20-year position as a Senior Lead Design Specialist at Securities Industry Automation Corporation, where she was responsible for the design, development and maintenance of Equities Market Data Systems and other sophisticated information systems.

Ms. Derman received a degree in Electrical Engineering in 1971 from the prestigious Lviv Polytechnic National University in the Ukraine, and later augmented her training and education at Brooklyn College, where she completed courses in Data Structure, Algorithms Analysis and Computer Architecture.

Now retired, Ms. Derman enjoys devoting her time to serving on the ILA Board and contributing to a “truly worthy cause.”

Carlton T. Butler, Esq,

Board Chair, President, & Secretary

READ MORE

Carlton Butler’s distinguished career spans more than 20 years of service in managerial and attorney positions. For six years, Mr. Butler served as Assistant Commissioner, Criminal Investigations in the Office of Tax Enforcement at the New York City Department of Finance. Prior to that position, he worked for the Department of Sanitation, Department of Consumer Affairs, the Board of Education, and the Brooklyn and Queens District Attorney Offices.

Most recently, he worked as Managing Attorney for the Consumer Complaints Prosecution Unit at the Taxi and Limousine Commission. After retiring in January 2016, Mr. Butler, a graduate of Columbia University Law School, is now pursuing a number of personal interests and activities in addition to his role on ILA’s Board of Directors – a position he has held since 2004.

Lola Simpson, MS

Board Member

READ MORE

Lola Simpson has led an esteemed career in the public and private sectors improving data management, conducting program evaluation, and administering contracts. In January 2015, she joined The Fund for NYC Health and Hospitals, and within five months successfully streamlined contracts and fiscal procedures for the Cure Violence Initiative (valued at $9M), served on the evaluation committee for uninsured populations, and improved procedures across 11 hospitals to recoup lost revenue from insurance denials for medically necessary procedures. She now works as Senior Director for OneCity Health Services, a subsidiary of NYC Health and Hospitals, where she oversees Operations, Purchasing, and Contracts.

Prior to joining Health + Hospitals and OneCity, Ms. Simpson was a Senior Associate for Metis Associates, a national research and evaluation firm, where she consulted with clients in government, nonprofit, and foundations, and applied solutions to common organizational, technical, and programmatic challenges. Ms. Simpson, a recipient of the LaGuardia Management Fellowship, holds a Masters of Science in Public Policy and Management from the New School University.

Rita Derman

Board Member

READ MORE

Rita Derman came to the United States from Russia in 1979 with her husband. During her distinguished career as a Systems Analyst, she held a 20-year position as a Senior Lead Design Specialist at Securities Industry Automation Corporation, where she was responsible for the design, development and maintenance of Equities Market Data Systems and other sophisticated information systems.

Ms. Derman received a degree in Electrical Engineering in 1971 from the prestigious Lviv Polytechnic National University in the Ukraine, and later augmented her training and education at Brooklyn College, where she completed courses in Data Structure, Algorithms Analysis and Computer Architecture.

Now retired, Ms. Derman enjoys devoting her time to serving on the ILA Board and contributing to a “truly worthy cause.”

Bob McKenna

Board Member

READ MORE

Bob McKenna serves as Senior Vice President and Team Leader at Republic Bank on Long Island. With more than three decades of banking experience, Mr. McKenna specializes in commercial lending, building loan portfolios from the ground-up for a range of New York financial institutions. 

While serving as Senior Vice President, Relationship Manager at Astoria Bank, Mr. McKenna developed and introduced the Direct Purchase of Tax-Exempt Private Activity Bonds, resulting in the capability to provide lower cost financing for nonprofit organizations and qualified manufacturers.

 After his five-year tenure at Astoria Bank, Mr. McKenna then served as First Vice President, Commercial Loan Officer at Valley National Bank, where he managed commercial loan portfolios comprised of not-for-profit and commercial and industrial (C&I) borrowers across New York. Mr. McKenna was recognized within the NY C&I Group for his expertise in the not-for-profit segment, working with organizations that provide services to individuals with developmental disabilities, mental health challenges, and to young people in foster care. ILA was among the many nonprofits with whom Mr. McKenna worked, benefiting from his strong knowledge of OPWDD regulations and the field of developmental disabilities services. 

In his current role at Republic Bank, Mr. McKenna is successfully expanding the Philadelphia-based bank’s presence on Long Island, building a team to oversee C&I Lending while developing a vast commercial loan portfolio. He brings a similar drive to ILA, as he strives to help the Agency grow and continue its mission of enhancing the lives of Individuals with intellectual and developmental disabilities. Mr. McKenna holds a Bachelor of Business Administration, Finance, and a Master of Business Administration, Banking Finance & Investments from Hofstra University.