Care Coordination

ILA’s Case Management Services are designed to walk Individuals and families through challenging health care systems. Our excellent care coordination team assists developmentally disabled Individuals in implementing and monitoring their own plan of services and supports. As a result, Individuals are able to achieve valued outcomes based on our agency’s key principles:

  • Individualization
  • Independence
  • Integration
  • Productivity

Our specially-trained case workers conduct monthly field visits to monitor the plans and ensure every need is being met, including:

  • Medical service
  • Social programs
  • Education
  • Financial services
  • Day programs
  • Residential services
  • Community inclusion

By facilitating access to these vital services, service coordinators play an important role in enhancing the quality of life of Individuals and families living with developmental disabilities. Among the many responsibilities of service coordinators are:

  • Intake assessment and screening
  • Linkage and referrals to necessary programs
  • Follow-up and monitoring
  • Individual program plan development and documentation
  • Coordination of comprehensive team assessments
  • Respite and home care coordination
  • Advocacy and crisis intervention
  • Initiation or reinstatement of Social Security, food stamps, housing assistance and other services